Our Safety Pledge
Your safety is our main concern, so we reserve the right to cancel a flight due to adverse weather conditions or safety reasons. All flights must adhere to Transport Canada's safety standards for passenger-carrying commercial balloon operations. We don’t anticipate flight delays, however if the pilot requires more time to see how the weather is developing, it is possible that your flight might be put on hold. If that happens, you will be instructed to phone back at a later time that day for an update.